EL PASO, Texas (KTSM) – A couple moving from Missouri to Washington is in search of their dog, Oso, in Horizon City, after he was allegedly lost during transport.

Alexandria Russi, who spoke to KTSM 9 News, said her significant other flew to El Paso in hopes of finding their dog in Horizon City. She alleges a moving company driver they hired called her to say they lost their pet during a stop at a Love’s Travel Stop on Horizon Boulevard.

“He then called me a little before 5 p.m. and was like, I have some bad news,” she claims the driver said. “Oso got out.”

She said the driver claimed he let Oso out to urinate when the dog ran away. He then pursued the dog for a couple of hundred yards and later gave up and proceeded with his trip, according to Russi.

For nearly a month, the couple has been looking for their dog, and, members of the El Paso community have stepped up to help them look for Oso.

Anthony Gonzalez and his scent dog Valkyrie have been going out to look for Oso.

A gentleman by the name of Sean Rasura has been helping out as well by flying his drone over deserted areas in search of Oso.

“The thing that gives us hope and has been pushing us to keep going and trying to find him and believe that he is there is the El Paso community,” Russi said. “They’ve been just beyond amazing.”

For local and breaking news, sports, weather alerts, video and more, download the FREE KTSM 9 News App from the Apple App Store or the Google Play Store.